We just received huge kudos from one of our largest inspected facilities in regards to the functionality of the PestPac Premier Customer portal. We want to thank WorkWave for the amazing product they produce and continue to improve on."
- Andrew Medlen, Modern Pest Services
Intuitive Customer Portal
More access. Easy configuration.
PestPac’s secure, easy-to-use Customer Portal gives your customers 24/7 access to view account information, run reports, schedule service, pay bills and more. The PestPac Customer Portal can easily be configured to match your company’s branding, providing a seamless experience when accessed from your website. Customers can use the portal from the device of their choice; whether they are paying bills from their desktop computer at the office, accessing account information on their tablet, or requesting service on-the-go from their smartphone.
Convenient, self-service account management for customers
Provide your customers with modern convenience that is easy to use and access on their schedule. Customers can set up their own portal account and immediately begin paying bills online, manage their credit cards and autopay, request service, view their service history and upcoming services, access account documents, and more. With the PestPac Customer Portal, your company is always available to customers.
Advanced commercial features to give you a competitive edge
Get an edge on your competition by providing commercial customers with the latest technology and intelligent reporting. Easily set up different permission levels so that facility managers, inspectors, franchisees and managers can access just the data relevant to them. Commercial features include a comprehensive commercial dashboard, custom reporting, access to location documents and diagrams, location pest alerts, conditions management and more.
Customers trust you to keep their data and credit card information secure and safe. The PestPac Customer Portal features the same industry-leading security and data protection you’ve come to trust as a PestPac customer. The portal is hosted on Amazon Web Services (AWS), a platform meeting the requirements of the most security-sensitive organizations. Data accessed and transmitted through the portal is encrypted via Secure Sockets Layer (SSL) and all credit and debit cards are processed and stored in a manner that meets Payment Card Industry Data Security Standards (PCI-DSS).