PestPac Support
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What makes PestPac support higher quality than the rest?
We’re pest industry experts – Our team of software experts are very knowledgeable about the pest control industry and how each feature works for your business.
We ask questions – Every business is different, and every business owner has a certain way they like to run their pest control company. PestPac support provides answers that help you run your specific business more efficiently.
No outsourcing – Each one of our support staff members are exclusively in-house. We will never outsource our support, because we want to guarantee the highest quality customer service available.
Our support team’s main goal is to ensure that you are utilizing your PestPac software to its fullest capabilities based on your individual business needs.
PestPac Customer Service is OUTSTANDING! You can count on a fast response and quick resolution.”
- Dodie LeBlanc, Aataboy Termite & Pest Control, Inc.
Onboarding Services
We utilize a unique approach that guarantees a better quality onboarding experience with PestPac. You get your very own Account Manager to work hand-in-hand with your PestPac Administrator during the software implementation and conversion process.
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Training
We offer a variety of training classes designed to help your company learn real-world skills that will revolutionize the way you manage your business with PestPac. Choose from web-based training classes, come to our on-site training room, or have a hands-on instructor-led training class at your office.
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Technical Support
Our dedicated technical support team will help you with any ongoing issues or questions you may have as you utilize the software. You will never get a one-size-fits-all response from our PestPac experts - we will ensure that we provide you assistance based on how you run your individual business.
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Online Classes
We offer a variety of courses that you can access online. New courses and topics are offered monthly and allow you to take a deeper dive into each of PestPac’s features and modules.
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Data Backup & Security
Your data is safe with PestPac. Customers using our servers can rest assured that there will be minimal to no disruptions of data with our SAS 70 compliant hosting infrastructure that automatically backs your data up every day.
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